Last updated: July 3, 2026
This Privacy Policy describes how GigFlow collects, uses, and protects information in connection with the GigFlow service. It works together with our Terms of Service, which govern your use of GigFlow.
GigFlow is a service of Northvane LLC, a California limited liability company, 1600 E. 4th Street, Santa Ana, CA 92701.
We collect the account information you provide when you sign up, including your name, email address, business name, and a hashed version of your password (we never store your password in plain text).
We also store the tenant content you and your customers enter into GigFlow, such as client records, event details, and related business data.
If you contact us through the contact form on our marketing website, we collect the name, email address, and message you submit, solely to respond to your inquiry.
We collect anonymized usage and analytics data about how GigFlow is used, via Vercel Analytics, a privacy-friendly, cookieless analytics tool that does not use cookies or track individual users across sites. We use separate cookies only to manage authentication and sessions; we do not use cookies for third-party advertising or tracking.
Do Not Track: because our analytics are cookieless and do not track you across third-party sites, there is no cross-site tracking for a "Do Not Track" browser signal to disable. We do not change our data collection based on DNT signals because we do not perform the kind of tracking DNT is designed to stop.
We use the information we collect to operate, maintain, and improve GigFlow, to authenticate your account, to process billing, to provide customer support, and to communicate with you about the Service. We do not sell your information.
We use the following subprocessors to operate GigFlow. Each receives only the data necessary to perform its function:
We retain your data for as long as your account is active. If you delete your account through Settings → Delete Account, your data and your tenant content are permanently deleted.
You can export all of your data at any time from Settings → Export All Data. You can permanently delete your account and all associated data from Settings → Delete Account. For any other request regarding your data, contact us at hello@gigflow.us.
GigFlow does not sell personal information. California residents may exercise their rights to access, correct, or delete personal information under the California Consumer Privacy Act (CCPA) through their account settings (Settings → Export All Data or Settings → Delete Account) or by emailing hello@gigflow.us. You can correct most account and tenant information directly in GigFlow; for anything you can't update yourself, email us and we will make the correction.
GigFlow is not directed to individuals under the age of 16, and we ask that individuals under 16 not use the Service.
We use TLS encryption to protect data in transit, and our database provider, Neon, encrypts data at rest. Each tenant's data is logically isolated so that one tenant cannot access another tenant's data. Accounts are protected by password-based authentication.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through an in-app notice. Continued use of GigFlow after changes take effect constitutes your acceptance of the updated policy.
Questions about this Privacy Policy can be sent to hello@gigflow.us.
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